Patient Support Programmes

Today, one in every two patients with chronic conditions does not follow their treatment as prescribed. This lack of adherence can compromise both the effectiveness and the safety of medicines.

Multiple factors contribute to this situation: reduced mobility, complex social and healthcare circumstances, distance from the hospital, pressure on the healthcare system, and the absence of support throughout the therapeutic process, among others.

In addition, there is an increasing need to accelerate clinical trials in order to facilitate access to pharmaceutical innovations and promote more efficient models of care that can contribute to a sustainable healthcare system.


Logista Pharma makes available to laboratories all the necessary resources and processes to carry out the administration of therapies in patients’ homes, providing thorough follow‑up on adherence, side effects, clinical data, KPIs,... This is done without overlooking regulatory compliance or the strict logistical–pharmaceutical requirements involved. All of this is coordinated with the hospital and clinical staff, who define the standards for participation in the programmes.

We offer a set of services that form our Patient Support Programmes.

These services focus on patient care and, in particular, on the home administration of the medicine.

Objectives

How do we do it?

Workflow PSP

We are responsible for:

    

Supervise and monitor home administration

  

Programme contact and follow‑up

  

Coordination and management of the nursing network in accordance with the agreed operational manual

 

Supervisión y control PSP

And we do so with the highest standards of Quality, Privacy and Safety

                                                          • Patient Care and Administration System: Policies, SOPs and Records   
• GxP Quality System: Policies, SOPs and Records
• UNE 179003 (patient safety)
• RGPD (General Data Protection Regulation)
• System of audits, training and periodic controls
• Adhering to the Farmaindustria Code of Conduct
• ISO 27001 (information security)
• ISO 9001
• Pharmacovigilance Programme 

For more information, please do not hesitate to contact us.