Customer service to hospitals and pharmacies

The Logista Pharma call centre, a specialised centre with departments differentiated by channel (pharmacies and hospitals), manages the different processes:


Order capture
Incident management
Handling of returns and credits
Assessments analysis

Hospital order capture system

Logista Pharma uses a system based on OCR (Optical Character Recognition) technology for recording hospital orders. Find out how it works and its benefits in this video.


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