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With quality assurance KPI Monitoring

KPI Monitoring

Our continuous improvement system allows for exhaustive control over all key performance indicators.
 In order to achieve this, we conduct on-site monitoring on a monthly basis, which is aimed at detecting aspects needing improvement. This is based on Lean methodologies, which enables the following:
  • Correct inefficiencies
  • Improve the service
  • Reduce costs
  • Increase productivity
This is linked to service level agreements (SLAs), which highlight our commitment to excellence.
 
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