Returns management of drugs is a complex process due to the wide variety of origins and destinations of the products, among other reasons. We are equipped with the necessary human and material resources to offer a quality service and, in order to do so, we work with:
· A team of workers specialised in handling returns.
· Specific work procedures and computer systems.
· Checks run on all units (physical appearance, lot, expiry date, etc.)
· Lot traceability warranty.
· Specific handling for lots withdrawn from the market, cold products and high-security products.
· Review of the entire process conducted by the centre's Quality Assurance Department.