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Returns Management

Returns management of drugs is a complex process due to the wide variety of origins and destinations of the products, among other reasons. We are equipped with the necessary human and material resources to offer a quality service and, in order to do so, we work with:

·         A team of workers specialised in handling returns.
·         Specific work procedures and computer systems.
·         Checks run on all units (physical appearance, lot, expiry date, etc.)
·         Lot traceability warranty.
·         Specific handling for lots withdrawn from the market, cold products and high-security products.
·         Review of the entire process conducted by the centre's Quality Assurance Department.





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